Privacy Policy

Privacy Policy

Effective Date: August 9, 2026

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1. Introduction

ReignWorks Group LLC ("REIGNWORKS GROUP," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information when you visit our website, communicate with us through our AI Chat Assistant, or otherwise interact with REIGNWORKS GROUP.

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2. Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, mobile phone number, company or organization information, and the content of messages or inquiries you submit.

When you interact with our AI Chat Assistant, we may collect information you voluntarily provide during the conversation.

We may also collect limited technical information automatically when you use our website, including IP address, browser type, device information, cookies, website activity, and analytics information.

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3. How We Use Your Information

REIGNWORKS GROUP may use information we collect to:

• Respond to questions and inquiries.

• Provide requested information.

• Provide customer service and support.

• Communicate regarding consultations, demonstrations, appointments, services, or other requests.

• Follow up regarding inquiries or requested services.

• Send communications where you have provided appropriate consent.

• Improve our website, AI Chat Assistant, services, and customer experience.

• Maintain website and information security.

• Prevent fraud or misuse.

• Comply with applicable legal and regulatory requirements.

We use personal information only for legitimate business purposes and as otherwise permitted by applicable law and your consent.

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4. AI Chat Assistant

Our website includes an AI-powered Chat Assistant designed to answer questions, collect inquiries, provide requested information, and assist visitors in learning about REIGNWORKS GROUP and its services.

Information you voluntarily provide during a chat session may be processed and stored in systems used by REIGNWORKS GROUP and its service providers to respond to your inquiry, provide requested information, maintain communication records, and improve our services.

Please do not submit sensitive personal information through the AI Chat Assistant unless specifically requested and appropriate for the service being provided.

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5. SMS & Email Communications

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SMS Communications

If you voluntarily provide your mobile phone number through the REIGNWORKS GROUP AI Chat Assistant and expressly consent to receive text messages, REIGNWORKS GROUP may send SMS messages consistent with the consent you provide.

These communications may include messages regarding:

• Your inquiry.

• Information you requested.

• Customer support.

• Consultation, demonstration, or appointment communications.

• Follow-up communications.

• REIGNWORKS GROUP services and related business communications.

• Promotional information, offers, or announcements where you have expressly consented to receive promotional messages.

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to any text message.

For assistance, reply HELP or contact us at info@reignworksgroup.com.

Consent to receive SMS messages is not a condition of purchasing any product or service.

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Mobile Information and SMS Consent

Mobile opt-in information, consent records, and text messaging consent will not be sold, rented, shared, or transferred to third parties or affiliates for their marketing or promotional purposes.

Information may be shared with service providers solely as necessary to provide messaging, communications, website, CRM, or related services on behalf of REIGNWORKS GROUP.

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Email Communications

If you voluntarily provide your email address, REIGNWORKS GROUP may use it to respond to your inquiry, provide information you requested, communicate regarding services or appointments, or send other communications for which you have provided appropriate consent.

Marketing emails, when offered, will include an option to unsubscribe from future marketing communications.

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6. Cookies & Analytics

Our website may use cookies, analytics tools, and similar technologies to understand how visitors use our website, maintain website functionality, improve performance, and enhance the user experience.

These technologies may collect information such as browser type, device information, IP address, pages visited, website interactions, and general usage information.

REIGNWORKS GROUP may use Wix Analytics and other similar website analytics technologies.

Your browser may allow you to control or disable certain cookies. Disabling cookies may affect the functionality of some portions of the website.

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7. Data Security

REIGNWORKS GROUP implements reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or loss.

However, no internet transmission, electronic communication, or information storage system can be guaranteed to be completely secure.

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8. Third-Party Service Providers

REIGNWORKS GROUP uses third-party service providers to operate portions of our website, communications systems, and business operations.

These providers may include:

• Wix — website hosting and website functionality.

• GoHighLevel/LeadConnector — AI chatbot, customer relationship management (CRM), communications, phone, and messaging services.

• Google Workspace — email, document, and business productivity services.

• Other service providers that may be reasonably necessary to operate our website or provide requested services.

These service providers may process personal information on our behalf as necessary to provide their services.

Third-party providers may maintain their own privacy policies and security practices.

REIGNWORKS GROUP does not authorize these service providers to use mobile opt-in information or SMS consent information for their own marketing or promotional purposes.

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9. How We Share Information

REIGNWORKS GROUP does not sell personal information for third-party marketing purposes.

We may disclose information when reasonably necessary to:

• Provide services requested by you.

• Operate our website and communications systems.

• Work with service providers acting on our behalf.

• Protect the rights, property, security, or safety of REIGNWORKS GROUP, our customers, or others.

• Comply with applicable laws, regulations, court orders, or lawful government requests.

• Complete a business transaction such as a merger, acquisition, restructuring, or transfer of business assets, where permitted by law.

Mobile opt-in information and SMS consent are not shared with third parties or affiliates for their marketing or promotional purposes.

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10. Your Privacy Rights and Choices

Subject to applicable law, you may have the right to request:

• Access to certain personal information we maintain about you.

• Correction of inaccurate personal information.

• Deletion of certain personal information.

• Withdrawal of consent for future communications.

To make a privacy-related request, contact us at info@reignworksgroup.com.

To discontinue SMS messages, reply STOP.

To request SMS assistance, reply HELP.

You may unsubscribe from applicable marketing emails using the unsubscribe option provided in those communications.

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11. Data Retention

REIGNWORKS GROUP may retain personal information for as long as reasonably necessary to provide services, respond to inquiries, maintain business and consent records, satisfy legal or regulatory requirements, resolve disputes, enforce agreements, and protect our legitimate business interests.

We may retain records of communications and consent, including SMS opt-in and opt-out records, as reasonably necessary for compliance and business purposes.

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12. Children's Privacy

Our website and services are intended for businesses and adults and are not directed toward children under 13 years of age.

REIGNWORKS GROUP does not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it as appropriate.

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13. Third-Party Websites and Links

Our website may contain links to websites or services operated by third parties.

REIGNWORKS GROUP is not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of third-party websites before providing personal information.

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14. Changes to This Privacy Policy

REIGNWORKS GROUP may update this Privacy Policy periodically to reflect changes to our services, business practices, technologies, or applicable requirements.

Changes will be posted on this page with an updated effective date.

We encourage visitors to periodically review this Privacy Policy.

15. Contact Information

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If you have questions regarding this Privacy Policy, our privacy practices, or your personal information, please contact:

ReignWorks Group LLC (REIGNWORKS GROUP)
Email: info@reignworksgroup.com
Website: www.reignworksgroup.com

© 2026 ReignWorks Group LLC. All Rights Reserved.